Hello! Working with a representative that had a great idea I suggest an idea here for team to review. We are currently working on releasing and enchaining a Customer Workspace App. In our initial findings, and due to some customer feedback, we think it'd be ideal to have at least have the option to leave the Side Navigation/Sitemap panel on the left had side to stay pinned open or visible.
If there's any other information I can provide to help assist make this idea clearer, I'd be happy to.
Comments
We received the same customer feedback and I had written up a similar idea, perhaps not phrased as clearly as this.The big thing people miss about Customer Service Hub is the sidebar navigation. It's not intuitive to have to remember to open the hamburger menu for it.
Category: Customer Service Workspace