A number of field service organisations have both internal i.e. employees and external i.e. contractors attending to service work orders to either support particular types of calls, geographical regions or to support in peak periods.  The Bookable resources entity should indicate whether the bookable resource is a internal versus external resources so that the use of such resources are tracked as they are typically more expensive resource.
Needs Votes
Ideas Administrator

Hi Robert, 

Thank you for submitting the idea. This is a valid idea, and we are considering it for a future release. If this is seen as a need for others please continue to vote on the feature. 

Shloma Baum

PM, Microsoft



We have a similar need.

Category: Universal Resource Scheduling