4

Easily identify what information was updated in the cases since you last visited (why did the status change to information provided?).

Category: Case Management
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback.

You can check the details about the changes in the field by enabling Audit histoy. Please refer - https://learn.microsoft.com/en-us/power-platform/admin/manage-dataverse-auditing#configure-auditing-for-one-or-more-tables-and-columns-in-power-apps. Also, if you need to understand what happened on a case since you last visited in terms of activities, you can use the feature - 'What you've missed in timeline'. Please refer - https://learn.microsoft.com/en-us/power-apps/user/add-activities#view-what-youve-missed-in-timeline. 

Sincerely,
Product Manager,
Microsoft.