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User data are not automatically populated in the LCS Support Request form

Peter Dworak on 1/16/2023 8:55:09 AM

When entering a new issue in LCS user data are not automatically populated in the LCS Support Request form, despite the data (e-mail, Phone#, country, time-zone etc.) should be available in the user property.

This data should be used to auto-fill the request form.

Category: General
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RE: User data are not automatically populated in the LCS Support Request form

Samuel Irobo on 1/17/2023 8:48:29 AM

Good one idea.

Category: General

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RE: User data are not automatically populated in the LCS Support Request form

Kingsley Oshivri on 1/17/2023 8:45:00 AM

Nice idea here. LCS should populate the SR form by default. Good one, Peter Dworak.

Category: General

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RE: User data are not automatically populated in the LCS Support Request form

Richards Okiemute on 1/17/2023 8:32:09 AM

Awesome idea, Peter. This will help improve the process of raising support requests on LCS.

Category: General