The Ocr-service that is integrated with Readsoft is a neat functionality but it is very hard to extend in BC online. Much of the standard code is old and are missing integration events. The datamodel from Readsoft provieds a much broader set of information that what is used in the Incoming document module today. And lack of integration events makes it hard to really use those data. One example is that even if the vendor is identified in Readsoft online with the correct vendor no. that information is not handled properly in the incoming documents that the OCR -service creates.