4

Current behavior:

  • SMS text is not stored anywhere in Dataverse.
  • In CI-J contact record timeline, only SMS text sent from journey is display. Response text is blank.
  • It's difficult for users to view or query SMS text sent from recipients.


It would be helpful if SMS text is fully available in both Dataverse and CI-J timeline, so that users can quickly query and view responses sent from recipients.

STATUS DETAILS
New