Microsoft Dynamics 365
on 7/17/2019 6:09:27 PM
Thanks for your feedback. This is a great suggestion. We have added this to our backlog -Holly Haines, Principal Program Manager
Agree with everyone here. Solid email receipt options seems like one of the first things that should be available... 3-4 years into using this product and we still dont have the ability to send nicely styled email receipts from the platform.. Instead we have to do it ourselves using info from the retail transaction entity...
The reply is a bit old - but thanks for the advice Eric - I did manage to do the same on a project not long after I posted this idea. It still looks rubbish however! Especially compared to every other retailer (not using Dynamics) now offering e-receipts.
This is much needed requirement!
Currently we only have an ability to select any one "receipt type" for E-receipt. For example, In case of payments made with card, "Customer credit card receipt" cannot be send along with "sales receipt" as an E-receipt. So we need similar capabilities that we have in receipt profile for E-receipts as well or an ability to embed required information without having a dependency with receipt types.
"pre" tag and "/pre"
sorry, can't edit my comments and the page is trying to display the code...
Whoops, that didn't post right. The tags I used: ( )
100% agree with this. The currently email receipt capabilities need to be improved to allow for more flexibility in design.
1. Being able to include and format the barcode is a must
2. It would be useful to be able to configure the email receipt template at the store level (functionality profile has the receipt profile, but we can only send one template)
3. A designer for the email receipt version would be great
Andrew, I've found that its possible to respect the format of the receipt and avoid the bunching up by putting the html tags around the placeholder as below. You could try this and see if it helps.