On the environment that Customer Service Solution has been installed, Customer Service App Access security role is automatically assigned to user when user gets Dynamics 365 (Online) Subscription. It would be great if the security role is not automatically assigned by installed solution.
Vamsi Kiran Korlepara (administrator) on 5/14/2019 6:05:44 AM
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.