There is wrong Payment Status = Not submitted for Cash and carry transaction in HQ after posting Statement.
*** Troubleshooting Steps (including screenshots)
1. Login to POS
2. Register cash&carry transaction.
3. Pay by credit card, register payment by Adyen connector
4. Run P job
5. Validate retail transactions
6. Create, Calculate and Post retail Statement
7. Verify that Payment status for new posted Sales order is ‘Not submitted’
*** Actual results:
Create, Calculate and Post retail Statement.
Verify that Payment status for new posted Sales order is ‘Not submitted’.
*** Expected results:
Payment status for new posted Sales order is ‘Paid’.
Comments
This is a bug in the standard code that should be fixed. Customer service users will encounter this issue and will be misleaded if not fixed.
Category: Payment processing
Administrator on 10/19/2022 4:27:44 PM
Thank you for submitting this idea! The team will continue to review and monitor this item. Additional votes will also help in prioritizing this request.