ability to change the default type on lines of documents Eg from item to GL.

this is very poor that you cannot change the default line type to something you would use more frequently and aids in the speed of processing. LIke GL code.
The customers in question do not even use stock yet they have to alter this on every document they raise.
Even for a basic accounts package this is a very feesable option for a ERP on this scale you would expect this and more