2

Currently, there is no "participated" in journey interaction for rt. We need a way to reliably know if a participant participated in a journey. Ideally we'd also know if they completed it or exited early.

STATUS DETAILS
New

Comments

G

In real-time journeys, to know someone completed the journey or several journys will make it easy to send to next journey or chain journey's together. Seems like we have missed ways to know someone completed a journey and no exact way to know since participated doesn't mean they completed it yet same with sent email if seeking to know lead has completed several journeys or you have several copied versions or have reordered emails in a second/copied version.

Category: Customer Journey Design