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It's important for us to follow up outgoing phone calls connected to different campaigns. One thing that we want to measure is how long time we spend on the calls.
Today it's not possible to use the Duration field because it only accepts whole minutes. We need to be able to see down to seconds of the phone call. Would it be possible to make the Duration field able to accept seconds?
STATUS DETAILS
Needs Votes
Administrator on 3/31/2023 4:30:06 PM
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Shruti
PM, Microsoft.