Possibility to attach a Sharepoint file to an Email


Possibility to drag and drop from Sharepoint view in CRM to an Email instead of needing to download the file from Sharepoint and then uploading it to the email.

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Category: Unified Interface (645)

STATUS DETAILS
New

Fully anonymize a contact for GDPR


Needs to be able to anonymize a contact without removing the contact due to the importance of statistical data. We need to be able to delete the audit log for the specific contact. The plan is to anonymize the name and remove contact information, all activities and the audit log.

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Category: Unified Interface (645)

STATUS DETAILS
New

Duration on a Phone call able to accept seconds


It's important for us to follow up outgoing phone calls connected to different campaigns. One thing that we want to measure is how long time we spend on the calls.

Today it's not possible to use the Duration field because it only accepts whole minutes. We need to be able to see down to ...

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Category: General (321)

STATUS DETAILS
Needs Votes

When rescheduling a task to a later date, the scheduled start also needs to be changed


When a task is changed to a later date, the scheduled start date also needs to be changed. Right now we're experiencing problems when using the Calendar view of activities because the tasks are shown over several days if we reschedule the task to a later date.

For us this is a great prob...

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Category: Customer Service Workspace (96)

STATUS DETAILS
New