Possibility to attach a Sharepoint file to an Email
Possibility to drag and drop from Sharepoint view in CRM to an Email instead of needing to download the file from Sharepoint and then uploading it to the email.
Fully anonymize a contact for GDPR
Needs to be able to anonymize a contact without removing the contact due to the importance of statistical data. We need to be able to delete the audit log for the specific contact. The plan is to anonymize the name and remove contact information, all activities and the audit log.
Duration on a Phone call able to accept seconds
It's important for us to follow up outgoing phone calls connected to different campaigns. One thing that we want to measure is how long time we spend on the calls.
Today it's not possible to use the Duration field because it only accepts whole minutes. We need to be able to see down to ...