6
When customer creates a new email message they are trying to call the sender name as o wner of the account of the contact
However when sending it it displays only ID not the name for the sender name
As this is a product limitation that we only allow two dots/hops on any given dynamic expression.
So we ideally need to allow more than 2dots/ Hops on any given dynamic expression, for all our customers who are expecting this features to be released.
Kindly, consider this request and add it in the new future releases
Category: Personalization
STATUS DETAILS
Completed
Ideas Administrator

This is supported in Real time (up to 6 hops).