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Currently it is only possible to select CI-J Segments in the CI-J segment builder. It would be great if it was possible to also combine CI-D segments in the CI-J segment builder.

Category: Segmentation
STATUS DETAILS
Completed
Ideas Administrator

This is possible even today in Customer Insights Journeys.

Please review this document: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/customer-insights-segments#overview-working-with-customer-insights---data-segments-in-customer-insights---journeys


We cannot combine CI-D segments with CI-J segments as they are different entities and cannot be combined.