Users that track the majority of their email using the App for Outlook find it very time consuming and frustrating to keep having to click the "Dynamics 365" button in the Outlook ribbon to re-open the App for Outlook after selecting each email.
If there was an option to "pin" the app so it stays open between emails this would much improve the UX of this feature.
Comments
Need this ASAP. Extremely annoying! Please fix.
Category: Email Management and Outlook Integration
This needs to be a priority item on the Dynamics/Outlook roadmap. I can't beleive this hasnt been rectified. A terrible user experience and I get a lot of queries complaints about it from customers.
Category: Email Management and Outlook Integration
Yes, we need it !
Category: Email Management and Outlook Integration
Yes!
Category: Email Management and Outlook Integration
Yes this is a great idea as it is proving very annoying to use at the moment.
Category: Email Management and Outlook Integration
Yes! Come on, any time frame for this?
Category: Email Management and Outlook Integration
We are unable to move forward with launching this across our organization until this update is released.
Category: Email Management and Outlook Integration
Yes, this is very frustrating. Please fix.
Category: Email Management and Outlook Integration
You can pin the app panel within Outlook. However, you need be on Outlook 2016 or above. I have seen where the pushpin option is not present in Outlook 2013.
Category: Email Management and Outlook Integration
Yes, please. the sooner the better!
Category: Email Management and Outlook Integration
Administrator on 8/27/2019 8:38:55 PM
Thank you for your feedback.
We released this feature.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/dynamics-365-app-outlook-user-s-guide#experience-app-for-outlook-as-a-pinnable-taskpane
Sincerely,
Srihari Srinivasa