68

Users that track the majority of their email using the App for Outlook find it very time consuming and frustrating to keep having to click the "Dynamics 365" button in the Outlook ribbon to re-open the App for Outlook after selecting each email.


If there was an option to "pin" the app so it stays open between emails this would much improve the UX of this feature.

STATUS DETAILS
New

Comments

M

You can pin the app panel within Outlook. However, you need be on Outlook 2016 or above. I have seen where the pushpin option is not present in Outlook 2013.

Category: Microsoft Office Integration

M

The lack of this feature is causing us to evaluate new software solutions, and most likely leave the Dynamics 365 platform entirely by the end of this year.

Category: Microsoft Office Integration

M

Aaron Richards says: you can pin the app now from within the reading pane. Does anyone know how?

Category: Microsoft Office Integration

M

You can pin the App now from within the Reading Pane for email but not in the inspector window when you pop it out for Email or Appointment

Category: Microsoft Office Integration

M

Great App but awful user experience.  Can't believe anyone thought it was a good idea to implement in the current state.  

Category: Microsoft Office Integration

M

This needs to be a priority item on the Dynamics/Outlook roadmap. I can't beleive this hasnt been rectified. A terrible user experience and I get a lot of queries complaints about it from customers. 

Category: Microsoft Office Integration

M

Yes this is a great idea as it is proving very annoying to use at the moment.

Category: Microsoft Office Integration

M

Yes please! Need this as soon as possible for all our users.

Category: Microsoft Office Integration

M

YES!   It's very annoying to have to click the button everytime!

Category: Microsoft Office Integration

M

Yes, please.   the sooner the better!

Category: Microsoft Office Integration