68

Users that track the majority of their email using the App for Outlook find it very time consuming and frustrating to keep having to click the "Dynamics 365" button in the Outlook ribbon to re-open the App for Outlook after selecting each email.


If there was an option to "pin" the app so it stays open between emails this would much improve the UX of this feature.

Category: App for Outlook
STATUS DETAILS
New

Comments

M

You can pin the app panel within Outlook. However, you need be on Outlook 2016 or above. I have seen where the pushpin option is not present in Outlook 2013.

Category: App for Outlook

M

The lack of this feature is causing us to evaluate new software solutions, and most likely leave the Dynamics 365 platform entirely by the end of this year.

Category: App for Outlook

M

Aaron Richards says: you can pin the app now from within the reading pane. Does anyone know how?

Category: App for Outlook

M

You can pin the App now from within the Reading Pane for email but not in the inspector window when you pop it out for Email or Appointment

Category: App for Outlook

M

Great App but awful user experience.  Can't believe anyone thought it was a good idea to implement in the current state.  

Category: App for Outlook

M

This needs to be a priority item on the Dynamics/Outlook roadmap. I can't beleive this hasnt been rectified. A terrible user experience and I get a lot of queries complaints about it from customers. 

Category: App for Outlook

M

Yes this is a great idea as it is proving very annoying to use at the moment.

Category: App for Outlook

M

Yes please! Need this as soon as possible for all our users.

Category: App for Outlook

M

YES!   It's very annoying to have to click the button everytime!

Category: App for Outlook

M

Yes, please.   the sooner the better!

Category: App for Outlook