Comments
I tried creating a duplicate detection setting for Event Registrations but it is not available on the list of entities available. Would be great to have it on the list because we're manually registering people on the wait list items.
Category: Event Planning and Management
I fully agree with Mike Serola's proposal. As a company with over 500k contacts in our CRM and consisting of 10 brands, we find it extremely cumbersome and complicated to manage the prevention of duplicate registrations using lengthy and complex Logic App workflows due to the lack of this functionality in Dynamics 365 Event Management. The ability to prevent multiple registrations for the same contact is essential to simplify operations and improve efficiency. Could you provide us with an update on the ETA for the release of this feature? Its implementation would greatly benefit many users and could significantly enhance large-scale event management. Thank you for your attention to this critical request.
Category: Event Planning and Management
Big upvote for me. Duplicate event registration has caused the 'Add to calendar' button to appear multiple times in Mkt email, exactly what Erick mentioned below.
Category: Event Planning and Management
Agreed this is necessary. Further to not being able to control number of actual registrations, this is also affecting the "Add to Calendar" button in the confirmation email -- if a registrant registered twice, the button appears twice.The logic works on displaying button for each event registration where event = a particular event. So if there are two registrations of the same event, the button is displayed twice.
Category: Event Planning and Management
As far as I can see, the Event Registrations entity still does not show in the list of Base record fields, on a duplicate detection rule...This has NOT been resolved.
Category: Event Planning and Management
Absolutely necessary: combing the list of registrations for duplicates is very time consuming and a huge hurdle to productivity.
Category: Event Planning and Management
I agree. When customer registration for an event, we should have a function to prevent or allow duplicate registration based on email field or contact ID. This help event organizer can control exactly there attendee information or Marketing can capture more contact data.
Category: Event Planning and Management
This has been resolved.
Category: Event Planning and Management
Administrator on 6/13/2024 6:50:34 PM
Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. Sincerely, PM, Microsoft