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The Event management should recognize the duplicate contactids that are trying to be added to an event in the form of registering or checking-in. For example when a customer has already signed up for the event from a portal but calls again to the company and an D365 user creates a new event registration manually there should be enforced preventation of this and a window should popup and say "This contact has already registered for this event". The same thing is needed with Check-ins, you can check-in a contact a hundred times if you want to.
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Comments

M

I agree. When customer registration for an event, we should have a function to prevent or allow duplicate registration based on email field or contact ID. This help event organizer can control exactly there attendee information or Marketing can capture more contact data.

Category: Event Planning and Management