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Currently, once Business Unit Scoping is enabled in Real-Time Journeys, it cannot be turned off—even in non-production environments like DEV or UAT. This limitation makes it difficult for partners and customers to test, customize, and align environments when the feature is unintentionally activated or no longer needed.

We propose adding a supported method to disable Business Unit Scoping in sandbox environments, or at minimum, provide a one-time reversal option with clear warnings and customer acknowledgment of the implications. This flexibility would greatly benefit implementation partners and enterprise customers who need consistent environment behavior for testing and deployment.

Category: Journey Design
STATUS DETAILS
Declined
Ideas Administrator

Unfortunately reverting Business Unit Scoping isn't possible as it changes how data is stored, processd and segregated across the environement.