We use the OOB Knowledge Base Search control for multiple customers Since the latest release there are allready some improvements implemented for the admin experience (automatic filtering etc.), but we are missing crucial functionality for the agent experience. It would be great if it's possible to add below features to the KB-Search control in order to make this a valuable solution for all D365 customers. 1. Possibility to show related articles. If you search an specific article and select one from the results, you only see the actual content. It would be very valuable if related articles are also shown. This is helpfull for agents in order to find the right article. 2. Possiblity to show, preview and download attachments. In some cases it's needed to add an attachment to an article, but at this moment agents needs to navigate to knowledge articles entity, find the article and open the attachment. This cost to much time and influences much KPI's. 3. Capture Searches from agents. It would be great if searches will be captured in order to make it possible for content officers to improve the keywords in excisting articles.