Upper level management should be able to see the goals for Lower level management (reporting to middle level management). For eg. there are 3 employees, A,B and C. B reporting to A and C reporting to B. From ESS page "A" should be able to see "C's" goals ( by clicking team of "B", B's direct reports will expand, Select the worker "C" and click on Goals), the option to view goals is there in the system but the screen is blank. As per the support request raised to Microsoft this is a bug which is the design issue. They are not sure when it will be resolved.