On Unified Service Desk for Microsoft Dynamics 365, change credential and sign in with different user in same tenant.
Then Unified Service DESK does not start.
This behavior is inconvenient.
It would be much better if Unified Service DESK starts with no problem after changing user.
Ideas Administrator

Thanks for the idea. There are no new feature investments on USD and we recommend existing customers to plan to migrate to Customer Service Workspace (CSW) app, which is a web based app with OC and unified routing supported OOB. Our future roadmap and investments are targeted at CSW for all agent/supervisor experiences specific to Customer Service. For any questions, feel free to reach out to Fast Trach or Customer Success teams.