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Convert case to opportunity

Loren Jones on 2/13/2021 11:19:57 PM
When a company has both a customer service and sales function - it's not uncommon for customer service agents to receive cases that would be best referred to sales people.

The ability to covert a case to an opportunity OOTB would be useful for this scenario.
Category: Case Management
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 2/20/2023 6:07:10 PM

Thanks for your feedback. We need more votes for this idea to be considered.

Regards,

Product Manager,
Microsoft