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When issuing a new reminder via the Email print option for customer notification, the sent email does not appear in the ‘Sent Emails’ within the customer’s profile. This lack of record can lead to confusion. It would be beneficial to have the ability to track issued reminders sent by email in the ‘Sent Emails’ of the customer’s card for better clarity and record-keeping.

Category: Development
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team