Hello Team,

I would like to request to create a feature request regarding " multisession mode can enable for custom apps or copied customer service workspaces".

MS Doc: currently it is byDesign (not supported).

• The multisession mode and navigation capabilities are supported in the Customer Service workspace and Omnichannel for Customer Service apps only, and not in copies of these apps or custom apps.

https://learn.microsoft.com/en-us/dynamics365/customer-service/csw-overview

Thank you in advance.