When running the customer ageing snapshot and the customer ageing report, one can select the criteria as document date. However, customer statements ageing is run by due date by default. The most common business process is to run the ageing by the document date. At the moment, the ageing on the customer statements does not match the customer ageing report and the aged balances. Therefore, we cannot send out the statements with the incorrect ageing at the bottom.

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I agree with this! We had to substantially update our customer aging report design in order to show the data correctly for the customer.

Category: Credit and collections