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Go to Field Service > Work Orders > SCHEDULE ASSISTANT on the ribbon.


In order to search resources from Work Orders by using Schedule assistant, you need to check into ‘Ignore Travel Time’.


If ‘Ignore Travel Time’ is not selected, the error shows up saying that ‘ONE OR MORE ERRORS OCCURRED’. This is quite troublesome.


Please look into the issue and the fix is needed for CRM users.


 


Relevant for Dynamics CRM Online 2016


 

STATUS DETAILS
Declined
Ideas Administrator

This seems to be a bug, that got fixed a while ago. It doesn't reproduce in the latest versions of the solutions. In case you still see this issue, please raise a Support Request for the Engineering team to investigate this issue. 

 

Thanks,

Vinay Nalam, 

PM,

Microsoft