Our users would find it very useful to have the fields Modified on and Modified by also consider changes in the timeline. We work a lot with views and dashboards and having the two fields consider all possible timeline entries as well, would be considered a real time winner. We could then i.e. sort our views by the field Modified on and would always see the most recently changed cases on the top.
Comments
Dear administrator can you please include the URL from Microsoft that outlines the steps to be able to customise the timeline on cases.Our customer would like it to be sorted by "Created on"
Category: Case Management
Administrator on 9/26/2023 2:10:34 AM
This Can be done through Timeline layout in the maker experience, make.powerapps.com