6
R

Phone to Case Conversion - Map All Fields That are Alike.

Ronald Covington on 4/4/2019 3:49:35 PM

During the Phone to Case conversion have it map all fields that are alike (ie: Description) which it currently does not.

Category: Case Management
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 6/24/2024 5:49:36 AM

Thank you for your feedback. Please vote for this idea to be considered. 

Sincerely,
PM,
Microsoft.

Comments

R

R

RE: Phone to Case Conversion - Map All Fields That are Alike.

Thomas SERPOLLET on 10/26/2021 8:00:57 PM

Which following reason Microsoft?

Category: Case Management