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When planning for resources intervention, it would be nice to take into account the Customer usual opening hours and closing. In many cases it is known because it is a frequent customer .
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See also this one: https://experience.dynamics.com/ideas/idea/?ideaid=1926e0e6-890d-e711-80c2-00155d460f3c
Category: Universal Resource Scheduling
Administrator on 4/2/2019 5:58:40 AM
Hi Pierre-Olivier,
Thank you for your feedback.
Could you please provide more information on your scenario, are the Customers you are referring to, are customers of the Service company ?
Sincerely,
Vinay Nalam,
PM, Microsoft.