Integration with Microsoft Social Listening


Hi,

When integrating a Microsoft Social Listening Dashboard, the Default Time frame applies but shows irrelevant data: when applying by default Last Month time frame (greyed value), it shows Last week data.

Could you resolve this ?

Thanks in advance and best regards,

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Category: Social Integration (52)

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Yammer integration


Hi,

I am concerned about how easy it is to promotre Salesforce Chatter within CRM context, compared to Yammer.
I have seen it as a user and the Enterprise Social Network is a real productivity tool when properly used.

Yammer is hard to demo and end users don't understand the...

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Category: Social Integration (52)

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New

Display hierachical information in views


It would be interesting to display information wich are accessible through hierarchy Relationship in view.
Example: A parent account could have a view displaying open opportunities/cases related to its child accounts.

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Category: Customization and Solutions (0)

STATUS DETAILS
New

Display hierachical information in views


It would be interesting to display information wich are accessible through hierarchy Relationship in view.
Example: A parent account could have a view displaying open opportunities/cases related to its child accounts.

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0 Comments

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0 Comments

Category: Customization and Solutions (0)

STATUS DETAILS
New

Test a post against a search topic


Today if I want to setup a search topic according to a communication campaign, I can "test" the search topic to assess how many conversation it will bring. But if I plan to post message, if the search topics criterias are not set properly and I will not be able to hear the message (and interac...

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Category: ()

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Declined

Block author


Some authors are definitely identified as not usefull to hear and bring irrelevant conversation. It should be possible to block them as we can do for domains and keywords.

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Category: ()

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Under Review

Field Service - Customer Business hours


When planning for resources intervention, it would be nice to take into account the Customer usual opening hours and closing. In many cases it is known because it is a frequent customer .

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1 Comments

Category: Universal Resource Scheduling (98)

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Needs Votes

Personnalize Lookup view in BPF


Today it is not possible to set a specific view in a business process flow, this should be made possible.

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2 Comments

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2 Comments

Category: Business Process (0)

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New

Rolling territories in resource planning


A company needs Field Agents to work on a territory during a period. The planning is known in advance and workorders can be planned only in on this timeframe. Examples: On week 1, Resource A is covering Territory 1, 3 and 5 / Resource B is covering Territory 2 and 4. On week 2, Resource A is c...

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Category: Universal Resource Scheduling (98)

STATUS DETAILS
Needs Votes