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Add Header Detail in the Full Content view

Dorothy Harmer on 5/18/2020 6:50:23 PM
Suggestion to add full header detail (subject, to, cc, bcc, from, date/time of email) to be visible from the 'full content view'. When 'full content' is opened, the user is only able to see the email chain - all header detail is missing. Adding this information would help save users time when responding to queries.
Category: Case Management
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 9/26/2023 2:14:15 AM

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

PM, Microsoft.