For my organization, we have leverage the classification of business under contact types for the worker's corporate email address. Unfortunately, this is visible to be adjusted/changed by the worker through their ESS/MSS which causes integrations to break. Many processes rely on certain values to be in the address and contact information locations of a worker record. It would be great if these could either be configured to not be editable in ESS/MSS or to be able to establish approval workflows in the system for whenever address or contact information is changed on a Worker record.
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This is very important for all EU Customers. Due to GDPR constraints, we have restricted the editing rights on ESS but it makes it harder for HR users to maintain and update this information on behalf of employees. And also kills the purpose of ESS when employee can't update their personal records.

Category: Employee and Manager Self-Service