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The current insights offered on email interactions are rendered nearly useless by the lack of decent reporting tools and custom view development. For example, a very basic question about a campaign is who did not open the email. This is necessary for reporting but also for campaign follow up. There is a hint at some more advanced capability: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/custom-analytics but the integration recommended is not available.
STATUS DETAILS
Completed
Administrator on 3/26/2024 11:44:41 AM
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Customer Insights - Journeys integration with Microsoft Fabric is now in public preview. You can leverage MS Fabric capabilities to access CI Journey data and build custom reports in Real time journeys. Please