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In real time marketing there is no tile for workflows. However, this would be very important so that customers not only receive e-mails automatically, but contact data can also be changed using a workflow.
Please improve a worklow tile for customer journeys in real time marketing.
Please improve a worklow tile for customer journeys in real time marketing.
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Needs Votes
Comments
Second this.We were looking at trigger-based workflow in RTJ based on specific link clicks, and could not implement it natively on RTJ due to this limitation.
Category: Customer Journey Design
Administrator on 1/6/2025 11:50:27 PM
Can you please be more specific about why custom triggers and triggering a power automate flow to update a record as a step in the journey doesn't work for the scenario? This is 'activate a custom trigger' tile which can trigger a power automate flow.