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Hability to create letters (not only emails)

Vincent GODINOT on 3/29/2023 8:00:00 AM

In journeys we can send emails, text messages, ...

Some customers need to send postal letters, witch are in certain cases more efficient than emails.

Could you create the possibility to choose the data to export from contacts or leads, choose a folder (local or sharepoint or sFTP or ... ) and create the activity in the timeline, so CRM users can see that a letter was sent.

Category: Customer Journey Design
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 7/11/2023 2:35:43 AM

Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future.

Sincerely,

PM, Microsoft