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At the moment not every element in contact temporal sequence shows the case preview. In particular, we would like to suggest to implement the visualization of the case preview on the telephone element in contact temporal sequence
STATUS DETAILS
Needs Votes
Administrator on 12/18/2023 4:39:09 AM
Thanks for your feedback. Currenly, the idea is unclear. Can you please elaborate on your idea, particularly on case preview?
Regards,
PM, Microsoft