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When an email which contains one or more BCC contacts is tracked in CRM, those BCC details are visible in CRM.
Defeats the point of having 'blind carbon copy'.
STATUS DETAILS
Declined
Comments
When email is tracked in CRM, the exact copy of the email record must be copied across including BCC. Thats the whole purpose of 'tracking it in CRM'. If BCC shall not go in certain business requirements, this can be implemented via Plugin to remove BCC on Pre-Create event.
Category: Unified Experience: Search, navigation and performance
Dynamics 365 Sales (administrator)
Thank you for your feedback. We are declining/closing this idea as it has been open for more than 2 years and has not received sufficient numbers of votes. If the idea is still valid, request you to re-submit the idea.