1
Q

Enable on the case summary page to do pre-view of attachment and link to ecomment

Qiutong Zhang on 3/16/2023 6:57:03 AM

This two box to display the quantity of attachment and eComment.

By clicking the Attachment number, a pop up will appear. We can see the progress of each file and can preview the file.


Category: Case Management
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 10/3/2023 5:18:30 AM

Attachments control shows a consolidated list of attachments on the case, uploaded through various sources like email, notes, direct uploads, conversation etc. For more details, you can refer to the following documentation - Use the attachment control to customize forms | Microsoft Learn