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Allow contact to go through Customer Journey more than once based on trigger

Matthew Mong on 3/27/2020 9:10:18 PM

Now a contact can only go through a journey once. Should be able to set a journey if there is a trigger (such as a new form submission) to go through the journey again.

Category: Journey Design
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 9/23/2021 12:49:33 AM

Thank you for your feedback.

We released this feature as part of the functionality for the Dynamics 365 Marketing product, that was launched in August 2021. 

Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-event-based-journey#set-the-journey-start