At this moment the segment members grid is hardcoded to show the predefined columns. It will be useful to honour Dynamics 365 view or something similar when displaying the grid.
Comments
As suggested below, just created a new idea to make segments available in contact views too: https://experience.dynamics.com/ideas/idea/?ideaid=140ee528-8c94-f011-aa43-7c1e52cd283b
Category: Segmentation
We already got several complaints from our mkt users that the results of segments (segment members) is lacking options to validate them. It's a pain in the ... and frustrating them not being able to check their list of members in a more flexible way.To actually check other fields other than a full name and an email address. You would need to be able to validate a lot more depending your design/filter criteria. Right now you don't have any option at all!Even don't have the option to create a contact view based on the segments' name and to filter the audience (segment members) .. as it was possible before. The new entity is not available in the related list. Should be added too. I'll raise a new idea to request that too (if not there yet). As these are perhaps 2 different things .. but both essential for segmentation purpose and to increase the user experience. Currently our users are not enthousiastic about the new real-time module as such essential parts are still missing and this is in fact the heart of the marketing app. Identifying your target audience!This one is really still left in backlog (since 2018)!?Can't this be broad to the table again and get prioritized without any further support?
Category: Segmentation
Would be very useful for our marketeers too .. right now difficult and unpractical having to validate the results of a segment .. The segment builder does not show contact details.+ the contact views do not allow to filter on new segments.Could be more useful to simply have the relevant contact / lead views in the segment builder depending the type of target audience.
Category: Segmentation
This is marked as planned for the 2023 Release Wave 1, but is still not available.Can you please provide an update?It is a major issue for us. We regularly have to ensure our segmentation only pull contacts from a certain entity, and without customization, we are not able to verify proper segmentation.
Category: Segmentation
We run campaigns in multiple countries across different branches, so it's important for us to confirm that contacts are segmented correctly by location. Without being able to see things like country or sales org in the segment members view, there's a real risk of contacts slipping into the wrong region’s messaging — especially since our segments pull from shared global sources. We really need the ability to customize or edit the view to make this easier to manage.
Category: Segmentation
Please add the time and date of entry of a contact to a segment
Category: Segmentation
Every customer to whom I present the segments in real-time marketing is shocked by the fact that you cannot add columns in the view and not when exporting. Customers who are used to outbound demand a customized solution from us every time. That can't be right.
Category: Segmentation
Do we know if this is planned any time soon from Microsoft? Now that we can export segment members in RTM to Excel, we really need to edit the columns also for the export.
Category: Segmentation
6 years later - please allow us to update the Segment members view in Real-time Marketing.
Category: Segmentation
Again, why are Microsoft moving away from how the rest of D365 works by locking down something as simple as a view. No one will ever want to refer to the GUID of a member and yet it is a field you must always have in your members list. Very lazy programming here. Please make it behave like the rest of D365 and give us editable views for these. The worst is that the members list of not even sorted on name of if you're looking for a member you have to scroll through everyone. Shocking! How did this get through user testing?
Category: Segmentation
Administrator on 7/21/2025 7:04:06 PM
Thank you for your feedback.
This is a great suggestion! We feel there should be more support to have this idea implemented.
Sincerely,
PM,
Dynamics 365 Marketing