SQL disconnections are expected in a SaaS environment, as indicated in the following doc:

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/retryable-batch#retry-the-batch-job-task-when-transient-sql-server-errors-occur

"Currently, if finance and operations apps experience a brief loss of connection to Microsoft SQL Server, all batch jobs that are running fail. This behavior disrupts business processes. Because connection loss is inevitable in a cloud service...."

Sometimes, this kind or disconnections are happening during working hours and the users get different errors, so it should be very interesting if we could send them a message or notification to the administrators indicating that we had a short SQL disconnection and the duration to avoid any misunderstanding regarding the issues.