Issue -
Currently the Hierarchy view is not filtering records based on state/status code. As a result all the inactive records also shows up in this view
Known issue reported by several customers, community reference link - https://community.dynamics.com/crm/f/117/t/149823
Ask - Fix this issue with future releases.
Comments
Need to have a way to filter out the inactive records instead of removing parent lookup or delete record (and history).
Category: Unified Experience: Search, navigation and performance
Need to have a way to filter out the inactive records instead of removing parent lookup or delete record (and history).
Category: Unified Experience: Search, navigation and performance
Dynamics 365 Sales (administrator)
Thank you for your feedback. We are declining/closing this idea as it has been open for more than 2 years and has not received sufficient numbers of votes. If the idea is still valid, request you to re-submit the idea.