Comments
The SLA process is already tracking this "actual time" since you can set the conditions for SLA success or failure based on your Business Hours and Holiday Schedule configuration. Doesn't seem like much to ask for this process to give us the 1.5 hrs tracked according to the logic used for the SLA time calculations.
Would be good to be able to freeze both rows and columns...
Looks like F&O has this feature already, we just need it rolling out to CE / Sales
All sent quotes, orders, shipments should be visible on account/contact card like in Dynamics Sales.
Problem is that its unlikely feature for Business Central as goal is to motivate you to use Dynamics Sales with Business Central. And another problem you have is that Dynamics Sales + Business Central are completely different animals as you cant link them properly and using 2 systems to manage sales is never efficient.