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The SLA process is already tracking this "actual time" since you can set the conditions for SLA success or failure based on your Business Hours and Holiday Schedule configuration. Doesn't seem like much to ask for this process to give us the 1.5 hrs tracked according to the logic used for the SLA time calculations.

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We have exactly the same issue. Export of accounts and contacs need to be prohibited. This is a regulatory issue and legal is enforcing us to disable Excel export completely, which is causing many users to complain, as they rely on this.

In my eyes this is a Weakness of the platform.

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This is in Project management and accounting

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Would be good to be able to freeze both rows and columns...

Looks like F&O has this feature already, we just need it rolling out to CE / Sales

https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/finance-operations/finance-operations-crossapp-capabilities/freeze-columns-grids [docs.microsoft.com].

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For us, as the central-european customer, this functionality is absolutely critical.

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Should we start a new idea for the advanced attachments?

Axel Rothe ERP Team Transdev

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Just keeping it live. This is a must!

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A sensible and useful functional add.

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This is becoming a critical requirement for our business. Do we have any ETA on this request

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All sent quotes, orders, shipments should be visible on account/contact card like in Dynamics Sales.

Problem is that its unlikely feature for Business Central as goal is to motivate you to use Dynamics Sales with Business Central. And another problem you have is that Dynamics Sales + Business Central are completely different animals as you cant link them properly and using 2 systems to manage sales is never efficient.

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