Include Bulk Job Delete setting in Solution
When proceeding Tenant-to-Tenant and exporting solution including Bulk Job Delete setting, importing the solution into the new tenant is failed. The customer must proceed Bulk Job Delete setting on the new tenant. It would be much better if Bulk Job Delete setting is included in Solution and expo...
Allow the Business Process Flow UI to stretch to accommodate larger Option Sets
Issue: The height of a Business Process Flow cannot easily accommodate an Option Set with more than 8 values. When this occurs, an additional scroll bar is displayed on the BPF, allowing this small section to scroll on its own. Problem: The problem is that this looks ridiculous, as we have the p...
Addition of [&web=true] by default to the URL generated by [Email a Link]
When clicking [Email a Link] on "Record" and "View", mailer is launched. And clicking on the created URL on the mailer, Dynamics 365 (Online) is displayed without navigation bar. Navigation bar is displayed when adding [&web=true] to the URL It would be great if the created URL has [&w...
Ability to change the date and time fields for specific fields
The default date and time format is quite limited.
I would like to show ‘only years and months’ on only specific fields.
CRM online Version : 2016
Phone Call - Call To - Custom Tables
Currently the Call To field in the Phone Call table only allow users to select from OOB tables (Accounts, Customer, Leads, Users). Please can we have the ability to add custom tables to the Advanced Lookup in the same way we can for other Activity tables.
Add rich text formatting within Dynamics form fields
Microsoft Teams has a wonderful rich text feature anytime you want to create a comment or reply with full editing capability (font, bold, bullets, etc). Why not repurpose that code into Dynamics 365 so text boxes can register rich text?
An activity can be closed multiple times and does not show any status specific in the Timeline in CSH
If you go to any entity in the Customer Service Hub (UCI) an activity can be closed multiple times and does not show any status(closed/open) specific in the Timeline in Customer Service Hub. There should be status shown on the timeline about each activities. Note: I have seen multiple valuable...
Thank you for your feedback.
This is a great suggestion! We will consider this in our roadmap.
Sincerely,
PM,
Microsoft.
Domain for Dynamics 365 (Online)
It would be much better if domain for Dynamics 365 (Online) [such as "crm7.dynamics.com"] can be edited.
Case creation form within Dynamics 365 for Outlook lightweight
Current situation:
You do have Dynamics 365 for Outlook lightweight installed on your Outlook.
You received an e-mail from one of your CRM contacts.
You want to create a case for this contact.
The form auto-resolve the "Contact" filed based on the sender email a...
User cannot track appointments and sync items on Shared calendar
When User has Editor permission on shared calendar. Occasionally user can track an appointment but when user sets the Regarding the activity does not sync. It says " This meeting will be tracked after it is saved or sent." Many times when user tries to track it says "You can'...
Administrator
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
PM,
Microsoft.