10

Change the first cursor location by default without "setFocus"

On a table like Case table, the first cursor location cannot be changed on default function when creating records.

Using "setFocus" by JavaScript can make this happen, but this takes a lot of procedure.

It would be convenient if the first cursor location could be changed on default...

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
New
10

Server Side Sync, increase synchronisation frequency

Currently, server-side sync synchronises emails between Exchange and Dynamics every 3-5 minutes. In our modern world of push notifications where customers expect immediacy when interacting with systems, this extra long wait time causes dissatisfaction for the end-customer and confusion for th...

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
New
10

Show Created on & Owner fields of the activities on Note & Timeline

A lot of confusion is caused when viewing the Note and Timeline control for activities, as it always show the Modified By and Modified On fields. We usually expect to see the Owner and the Created On fields of an activity. Since activities are already sorted by creation date in the timeline cont...

Read more...

1 Comments

Read more... 1 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes
10

SharePoint Integration - Stop Hard Deletion of files

Applicable to Dynamics 365 CE. When a file is deleted through Out-of-box SharePoint integration, it is a hard delete. This seems a bit reckless, from an admin perspective. Might be worth to do a soft-delete so that SharePoint / Office365 Admins can recover the deleted file from SharePoint recy...

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes
10

Let users be able to check the update status of each component included in the solution

The update status of the solution can be confirmed from the [Solution History], but customer would love to be able to check the update status for each component.

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes
10

Bulk-edit [Automatically create records in Microsoft Dynamics 365] of all the user's Personal Options by PowerShell

Currently, by PowerShell, there is no such a way of bulk-editing [Automatically create records in Microsoft Dynamics 365] of Personal Options. It would be much convenient if such a feature is implemented in order to expand items modified by PowerShell.

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes
10

Ability to view other users that are also viewing/editing the record

Similar to SharePoint or Office online, the ability to see other users that are also viewing and/or editing the record while a record form is open would be interesting in the use case of a two CSR agents responding to the same customer (e.g. when a customer is both online and on a phone call)

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Vamsi

PM, Microsoft.

10

Edit Resolved Cases

Unless I am missing something, I'm not sure how this isn't a top rated ticket. But resolved cases need to be editable via API and workflows. Every other Entity allows you to edit deactivated Leads, or Opportunities or Custom Entities. For some reason they treated cases differently.

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes
9

Hide Show Chart Button

We can see Show Chart Button as default button in all the system and custom entities Home page Ribbon. The "Show Chart" is a built-in button within a Model-Driven form or D365 CRM form, which could not be hidden or deleted. Most of the applications this button is not required for the users but un...

Read more...

0 Comments

Read more... 0 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes
9

Allow removal of solution layers on calculated fields

If there's a solution layer on a calculated field, you can't remove it using "Remove active customizations". This limitation can create significant work if there are many dependencies or code references.

Read more...

2 Comments

Read more... 2 Comments

Category: Platform (447)

STATUS DETAILS
Needs Votes