37

Dynamic Inspection Header

Inspections are really great. They make designing and filling out test reports a lot easier. The PDF export of responses as pdf is a good possibility to provide a report to the customer. To use this meaningfully, the form would have to be pre-filled with some dynamic data from the work order inci...

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8 Comments

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Category: Inspections (61)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the feedback, we would like to understand which work order fields you would like to add to the Inspection PDF. Furthermore, we would encourage you to look at custom pdf reports that can be triggered from the mobile app: Field Service technician service reporting | Microsoft Docs

28

Customise Inspection Templates for customer facing responses.

It would be ace to be able to customise the inspection template with Header, Logo etc. Alternatively you could set the responses to download as a word template instead of PDF. Finally a method of downloading all responses on a work order in one step rather than individually from each service t...

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3 Comments

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Category: Inspections (61)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for submitting this Idea. Currently inspections are more focused on internal audiences rather than external audiences like customers. We encourage more people to vote for this before we consider adding it to the product.

28

Possibility to add reference images to the questions

It should be possible to add images to the questions. Technicians sometimes need to answer a question based on a visual reference or need to do measurements at a specific point in a machine which could be indicated by an image in the question itself. The same functionality already exists in Mic...

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2 Comments

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Category: Inspections (61)

STATUS DETAILS
Needs Votes
25

Signature Capture

Sometimes we have a requirement for someone other than the user completing the Inspection to sign it off. It would be really useful if there was a question type of signature or a multiline text field with a pen control.

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2 Comments

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Category: Inspections (61)

STATUS DETAILS
Needs Votes
22

Inspection - Add calculations/mathematics logic

Inspection is a nice concept but lacks some more complex functionality we see in other apps. Adding mathematical possibilities in field inputs would increase its use: Simple example: Input value 1: xx : Value 2: xxx – Calculate volume: xxxx - Volume less then xxx – question 5 etc..

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3 Comments

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Category: Inspections (61)

STATUS DETAILS
Needs Votes
17

Inspection Matrix, Column Type Entity Lookup

With new customers, the technician must first record the installed base on site. Capturing this with customerassets is unreasonable on the mobile app. The Matrix Toolbox in the inspection is ideal here. However, you can only specify numbers, text and custom dropdowns in the inspection columns. I...

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3 Comments

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Category: Inspections (61)

STATUS DETAILS
Under Review
15

Inspection Image File Size (3072 kb) Limitation Improvment

Hi everybody,


Our field service employees must fill inspections, which contain the "file" question, to upload images.

When taking an image directly with the provided button, everything works as expected.

But when an image gets selected via the file picker, all empl...

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0 Comments

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Category: Inspections (61)

STATUS DETAILS
New
14

Make the button to expand a Textbox question bigger - so it is more user friendly on mobile devices and tablets

Currently it is not possible to select how many lines a textbox is in a questionair, there is only the option to make it singleline or multiline. To make it easier to read the contents in the textbox and write something there is currenly a button in the lower right corner to expand the textbox...

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0 Comments

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Category: Inspections (61)

STATUS DETAILS
New
13

Inspection Templates Add text boxes that are not questions

Sometimes the inspection needs lots of narrative to explain to the customer what is happening. None of the headers or description fields allow multi line text with large amounts of chars. it would be helpful if the toolbox allowed you to add just text without it being a question.

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0 Comments

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Category: Inspections (61)

STATUS DETAILS
Needs Votes
11

Allow more file types for uploading documents

My idea would be to expand the permitted/supported file types for uploading in inspections, there would e.g. .tif/.tiff same as in CRM be helpful for us.

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1 Comments

Read more... 1 Comments

Category: Inspections (61)

STATUS DETAILS
Needs Votes
Ideas Administrator

We appreciate the feedback, we would like to ensure our customers can upload the files they need to an inspection. Currently, supported file types include gif, bmp, jpeg, jpg, png, mpeg, mp3, mp4, wav, mov, MOV, pdf, doc, xlsx, txt, log, ppt, pptx, xls, docx. We encourage more people to vote for this IDea and we can consider adding .tiff files.