7

DFP Provides BIN Look Up

Ability for DFP to do a BIN look up for customers and display the country code results in search as well as be able to write rules on BIN country.

Read more...

3 Comments

Read more... 3 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for this valuable feedback. We are happy to announce that we released this feature in Nov 2023.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/fpl-lang-ref#bin-lookup-functions

Best regards,​
DFP Team

4

Support for basic/digest auth and cert based auth for External calls

Utilizing the external call functionality for Dynamics 365 Fraud Protection only allows for AAD and anonymous auth. Many external services that provide public/private REST APIs require some sort of basic auth/digest auth or require certificates to access and query for results. Ex. TeleSign P...

Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce this auth support is now available for external calls.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/external-calls#understand-authentication-and-authorization

Best regards,​

DFP Team
3

User-specific access to case management queues

Ability to assign specific manual review agents to specific queues. On the Queues page, in DFP's Case Management experience, agents should only be able to see/access the queues that they are assigned to.

Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for this valuable feedback. We are happy to announce that we released Assigned Queues as a feature in Nov 2023.​

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/case-management-administrator

Best regards,​

DFP Team

3

In-product Score Rule Optimizer (SRO) dashboard

Move score rule optimizer within DFP experience - Embedding within DFP experience will ensure consistent experience for customer and no need to track another DFP related URL

Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that score analyst reports are available in the product.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/score-analyst

Best regards,​

DFP Team
3

Rule Decision for Shadowing or Tracking

Creating another decision for rules that return "No Decision" or something equivalent for tracking purposes. This would help us understand rule impact before going live Decline/Approve/Review

Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that the OBSERVE function within our rules experience can be used to achieve this use case.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/rules#defining-a-rule-quick-start-guide

Best regards,​

DFP Team
3

DeviceId can be marked as Safe/Blocked from the Support Page

Customers can mark DeviceId as Safe/Blocked from the Support Page - Adding deviceIDs to safe/block list from the support page, automatically appending it to the list

Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that a support list for device ID's is now available in the product.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/manage-support-lists

Best regards,​

DFP Team
2

DFP provides the ability for customers to ensure the service is available & running as expected and also evaluate network latencies

A DFP health check would allow customers to ensure their different regions have connectivity. It also would help customers determine if they have any network latency issues to address.



Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that an endpoint was made available in Apr 2023 that can be used to verify basic connectivity between a client to the front door of DFP's network layer.

Please refer to the following link for more information:​ https://aka.ms/dfpswagger

Best regards,​
DFP Team

 
2

Hourly refresh of Scorecard dashboard and score distribution graph

Long term report (scorecard dashboard) and score distribution graph should be updated hourly so that customer can track hourly performance and score distribution shifts over a certain period

Read more...

1 Comments

Read more... 1 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that we released this feature in Sept 2023.​

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/monitoring-dashboards

Best regards,​
DFP Team
2

Multi-hierarchy architecture

Ability to have multiple departments connect to the same instance of DFP and be able to manage/create their department-specific rules and access their usage reports without having access or visibility to other departments' rules and usage reports.

Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that multi-hierarchy is available in the product.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/manage-psp-environments

Best regards,​

DFP Team
1

Add "Agent Review Rate" Metric to Case Management Report

Request to add "Manual Review Rate" metric into Case Management reports, as its a KPI that we measure with our manual review team.  This "Manual review rate" metric is defined as the ratio of the “case count manually reviewed by a selected set of Manual Review Agents" vs. “total numb...

Read more...

0 Comments

Read more... 0 Comments

Category: General (137)

STATUS DETAILS
Completed
Ideas Administrator
Thank you for this valuable feedback. We are happy to announce that we released "Agent review rate" as a new key performance indicator within the Case Management Report in Nov 2023.

Please refer to the following link for more information:​ https://learn.microsoft.com/en-us/dynamics365/fraud-protection/case-management-overview

Best regards,​

DFP Team