16

Business Process Flow with adjustable height and width

The business process flow in the unified interface is not suitable for fields with multiple lines of text. Is just gives the user a scroll feature. The frames where the fields are shown are to small. There is just not enough space. My suggestion is that the business process flow can be adjuste...

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1 Comments

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Category: Platform (150)

STATUS DETAILS
Needs Votes
16

Ability not to automatically assign a security role when installing the Solution

On the environment that Customer Service Solution has been installed, Customer Service App Access security role is automatically assigned to user when user gets Dynamics 365 (Online) Subscription. It would be great if the security role is not automatically assigned by installed solution.

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1 Comments

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Category: Platform (150)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

PM,

Microsoft.

16

New Language Pack Requirement - Tagalog

For Knowledge Management and CRM/USD interface.

We have a requirement to add Tagalog as a language for Knowledge Articles and Scripting. Based on research and an SR with Dynamics, to do so in a supported fashion, we need product development to be done to create a new Language Pack. ...

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1 Comments

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Category: Platform (150)

STATUS DETAILS
Under Review
15

Ability to customize the field size in Quick View Form

When creating a Quick View form for a specific entity, the field heights is not customizable although the width can be changed.
It ends up having a plenty of room for the one field.
I would like to avoid having such space on Quick View Form.

Product Version:CRM Online 2016 ...

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0 Comments

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Category: Platform (150)

STATUS DETAILS
Declined
14

Improve Duplicate Detection Results UI

When you run a duplicate detection job, the user interface is small and hard to work with. And the potential dupe at the bottom has fields that cannot be adjusted. For account, for example, the top view uses our views, so the Account Name field is wide enough. But the bottom view is not optimi...

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0 Comments

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Category: Platform (150)

STATUS DETAILS
New
14

Set the URL as you like when creating a new instance on Power Platform

Setting the URL as we like when creating a new instance was available before, but it is unavailable now with Power Platform. The given initial URL is set with the combination of random number and alphabet and that combination is automatically set as the organization (aka the root business unit)...

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0 Comments

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Category: Platform (150)

STATUS DETAILS
New
14

Showing user's name instead of system in Portal.

Currently, in Dynamics 365, the case is recorded as 'SYSTEM' whenever the case is edit, cancel or closed through Portal. This should be improved by showing the user's name who do the editing instead. This would be great as the user might confuse when checking the case in Dynamics 365 since the 'S...

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1 Comments

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Category: Platform (150)

STATUS DETAILS
Under Review
14

Dynamics for Outlook - Convert email to case

Currently, you can use the Dynamics for Outlook add in to create a case while looking at an email or to track an email to an already created case. If you want to create a new case (or convert an email to a case) from the add in you can simply open it and do so but the information such as Custo...

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0 Comments

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Category: Platform (150)

STATUS DETAILS
New
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

PM,

Microsoft.

14

Views need to show precise amount of Total records even if the number of records exceed 5000+

Views do not show precise amount of Total records when the total number of records exceed 5000. Right now, the only way to find out the total number of case records or contact records is to export all the records to an excel spreadsheet and then get the count. This is not user friendly and is ...

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1 Comments

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Category: Platform (150)

STATUS DETAILS
Needs Votes
14

Ability to display ‘Attachments’ in Appointment entity on other entities

This ‘Attachment’ field is a special field that is configured in system, so that users are not able to associated that field with other entities.

Also, the ‘Attachment’ field cannot be displayed as a sub-grid, users are not able to add it as a sub-grid either.

It would be ...

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1 Comments

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Category: Platform (150)

STATUS DETAILS
Declined