1

Ability to receive a call from a MS Teams user

Dear D365 RA Mobile, it would be nice if I could be called by MS Teams users when I am using RemoteAssist Mobile. Best regards, Vincent Dabir

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
1

Dynamics 365 Sales option to unlock mobile device targeting customer travel expense planning and advanced payments

Wish there is an option to easily future unlock customer travel expense planning and advanced payments.



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Category: Mobile application (28)

STATUS DETAILS
New
0

Email entity is read only in dynamics 365 mobile application

Email entity is read-only in mobile application because of which the user is not able to create an email or reply to an email in dynamics through mobile. This feature should be available to help users instantly replying and sending emails via mobile.

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
0

Provide call control button to choose sound output device

As of today Remote Assist Mobile only uses the phone speaker or a connected cable headset. Suggestion: Provide a button similar to the Teams app that allows the remote user to switch to loudspeaker or a connected Bluetooth device. This makes sense in noisy environments but also in situation wher...

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Category: Mobile application (28)

STATUS DETAILS
Completed
Ideas Administrator
This feature has already been built for Remote Assist Mobile.  We are investigating the bug that's stopping it from functioning in some cases.
Thank you for the feedback!
0

Contact list: access Teams groups and rooms

Dear D365 RA Mobile team, It would be helpful to be able to see a tree structure with the contacts in a MS Teams contact groups and MS Teams teams. Best regards, Vincent Dabir

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
0

Ability to save a snapshot locally

Dear D365 RA Mobile, The ability to take a screenshot is convenient. However it would be even better if it was possible to save it locally. Best regards, Vincent Dabir

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
0

Ability to be seen online from MS Teams

Dear D365 RA Mobile, it would be nice if I could be seen as online from MS Teams when I am logged in and using Remote Assist. Best regards, Vincent Dabir

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Category: Mobile application (28)

STATUS DETAILS
Needs Votes
0

Join Teams Meetings

Dear RA Mobile team, it would be nice to be able to attend MS Teams meetings from Remote Assist. I tested last week on both iOS and Android Apps and RA was not detecting my Teams meetings. Best... Vincent Dabir

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Category: Mobile application (28)

STATUS DETAILS
Planned
Ideas Administrator
While Remote Assist Mobile doesn't support multi-party communication today, it is in the plan.