14

Set the URL as you like when creating a new instance on Power Platform

Setting the URL as we like when creating a new instance was available before, but it is unavailable now with Power Platform. The given initial URL is set with the combination of random number and alphabet and that combination is automatically set as the organization (aka the root business unit)...

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Category: General (96)

STATUS DETAILS
New
12

When changing URL on Power Platform, the organization name would also change accordingly

We understand that we can’t change or delete the organization name but as of now, the combination of random number and alphabet is the initial URL and so that the combination is also set as the name of the organization (aka the root business unit). It is very annoying and inconvenient. When c...

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Category: General (96)

STATUS DETAILS
New
12

Ability to send direct email from Contacts View’s command bar.

There used to be a function to [Send Direct Email] on Contacts View’s ribbon. However, after the recent update, that function is removed from the ribbon and therefore we cannot send direct email from Contacts View anymore. It is inconvenient having to open each individual record and hit ...

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Category: General (96)

STATUS DETAILS
Under Review
11

Add a function to send an email without executing [Test & Enable Mailboxes] using a workflow

When sending email automatically by workflow, email is not sent unless [Test & Enable Mailboxes] is executed. However, it takes time to work from a personal mailbox every time. When sending emails by workflow, emails should be sent smoothly. Being able to send mail without having to perform [Tes...

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Category: General (96)

STATUS DETAILS
New
11

Add a function to collectively set multiple appointments registered from Dynamics 365 for Outlook to work with Dynamics 365.

Tracking appointments in Dynamics 365 for Outlook is manual and can only be set one by one. Therefore, it takes time and there are concerns about business impacts such as missing settings. Convenience will be improved if "a function that can set the tracking of appointments in Dynamics 365 for O...

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Category: General (96)

STATUS DETAILS
New
10

Add a function to the E-mail Router to control the number of emails sent per minute.

The configuration profile of the E-mail Router was set so that 60 emails were sent per minute, and 150 emails were sent on the Dynamics 365 side. It was expected that the email would be sent in 3 minutes, but in reality only 10-15 emails were sent per minute, which took 12 minutes to complete. It...

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Category: General (96)

STATUS DETAILS
New
10

Enable to add tracking settings registered from Dynamics 365 for Outlook that can automatically synchronize with Dynamics 365

Tracking settings registered from Dynamics 365 Customer Engagement are automatically synchronized. However, schedule tracking settings registered from the Dynamics 365 for Outlook are not automatically synchronized and they need to sync manually. Setting manually every time is troublesome, and if...

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Category: General (96)

STATUS DETAILS
New
10

Enable to add or remove entity to set the associated tracking for outlook on the web

Entities that create records from Outlook and set related tracking are displayed as 7 entities such as [Case], [Opportunity], and [Account]. It is useful to be able to add or remove custom entities or other entities.

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Category: General (96)

STATUS DETAILS
New
10

Search in Timeline

This idea is not specifically related to CS. In general it should be possible to search in timeline. Currently there is only filter option available. Option could be to expand filter with search text box or put text box on top of the timeline.

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Category: General (96)

STATUS DETAILS
Under Review
10

Dynamics for Outlook - Convert email to case

Currently, you can use the Dynamics for Outlook add in to create a case while looking at an email or to track an email to an already created case. If you want to create a new case (or convert an email to a case) from the add in you can simply open it and do so but the information such as Custo...

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Category: General (96)

STATUS DETAILS
New
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

PM,

Microsoft.